Kid AI - Unisex Heavy Cotton Tee

📦 Shipping Policy

At Jimmy’s Designs, every product is made to order using trusted print‑on‑demand partners. This approach allows us to reduce waste, offer a wide variety of designs, and ensure each item is produced with care. Because products are fulfilled by different suppliers, shipping times and costs may vary depending on the item and your location.

Production Time
All items are produced after your order is placed.
Typical production times are:
•     Standard production: 1–4 business days
•     Seasonal periods (holidays, sales): Production may take slightly longer
You will receive an email confirmation once your order enters production

Shipping Time
Shipping times depend on the supplier, destination, and carrier. Below are general estimates:
•     Domestic US orders: 4–8 business days
•     International orders: 7–21 business days
Please note that these are estimates and not guaranteed delivery times. Actual delivery times may vary due to customs, carrier delays, or seasonal demand.

Shipping Costs

The minimum shipping cost is $4 for local orders and is calculated at checkout based on:
•     The product(s) ordered
•     The supplier fulfilling the item
•     Your delivery address
Because different items may ship from different locations, shipping fees may vary between products.

Multiple Shipments
If your order includes multiple items, they may be shipped separately.
This is normal for print‑on‑demand orders and helps ensure faster delivery for each product.
You will receive separate tracking information for each shipment when available.

Customs & Import Fees
International orders may be subject to customs duties, taxes, or import fees.
These charges are determined by your country’s customs office and are the responsibility of the customer.

Questions or Support
If you have any questions about your order or shipping, feel free to reach out.
We’re here to help and ensure you have a smooth experience with Jimmy’s Designs.

1. What is Jimmy’s Designs?
Jimmy’s Designs is a creative apparel and lifestyle brand offering unique, made‑to‑order products. Every item is produced using trusted print‑on‑demand partners to ensure high quality and reduce unnecessary waste.

2. How are your products made?
All items are made to order. When you place an order, it is sent to one of our print‑on‑demand suppliers, who prints, packs, and ships the product directly to you. This allows us to offer a wide variety of designs without mass production.

3. How long does production take?
Production typically takes 1–4 business days, depending on the product type and supplier workload. During peak seasons (holidays, sales), production may take slightly longer.

4. When will my order arrive?
Shipping times vary based on your location and the supplier fulfilling your order. General estimates:
•     Domestic US orders: 4–8 business days
•     International orders: 7–21 business days
These are estimates and not guaranteed delivery times.

5. Why did I receive my items in separate packages?
Because we work with multiple suppliers, items in the same order may be produced and shipped separately. This is normal and helps ensure faster delivery for each product.

6. How much does shipping cost?
Shipping costs are calculated at checkout based on:
•     Your location
•     The product(s) ordered
•     The supplier fulfilling the item
Different items may have different shipping fees.

7. Do you offer order tracking?
Yes. Once your order ships, you will receive a tracking number via email. Tracking availability may vary depending on the supplier and shipping method.

8. Do you ship internationally?
Yes, we ship to most countries worldwide. Please note that international orders may be subject to customs fees, taxes, or import duties, which are the responsibility of the customer.

9. Can I change or cancel my order?
Because all products are made to order, changes or cancellations are only possible before production begins. If you need to modify your order, please contact us as soon as possible.

10. What if my order is delayed?
Delays can occur due to customs, carrier issues, or seasonal demand. If your order is significantly delayed, feel free to reach out and we’ll assist you.

11. How can I contact you?
You can reach us anytime through our contact form or email. We aim to respond as quickly as possible.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at jimas70@gmail.com.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at jimas70@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. Submit a withdrawal request

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at jimas70@gmail.com.